Read Our Customer Testimonials
EPS Sash & Case are very proud of the work we carry out and our customer relationship. We are fully transparent about our services and would be very pleased to offer you contact details for references from customers in your area. If you would like to contact one of our customers about our services please let us know.
“Edward and his team at EPS Sash and Case were a real pleasure to deal with and delivered a first class service in refurbishing a large number of deteriorated timber windows in my Victorian property. The up-front and ongoing advice provided by Edward was invaluable, not least in respect of the money-saving restoration of a large feature stairway-window which I had originally thought would require replacement at very high cost. The team ensured that repairs were always done in appropriate weather conditions and the quality of all elements of the work was to a very high standard with close attention to detail. The finish in terms of painting and mastic work is excellent – experienced window cleaners have since remarked on the sound quality of the mastic work. The company’s commitment to quality assurance has extended to a free one-year-on post-completion check-up inspection service. I am delighted with the results and intend to use EPS Sash and Case again in future”.
Edward specialises in restoring sash and case windows, and, unlike every other specialist in town, will actually restore rather than replace your windows. Edward’s lovely work allowed me to keep my original Victorian windows, whilst having modern insulation and a draught-proof home. I’m delighted with the results! No more rattling, no more indoor plants toppling over because the wind outside was so fierce – plus gorgeous windows, a long-term, sustainable solution and retention of the character of my flat. Highly recommend.
Edward did a thoroughly professional job restoring and draft proofing a window in our tenement flat. He explained the process clearly and communication was excellent throughout. No more rattles and drafts!
Eddie worked very efficiently and professionally. Having sash windows that let in more rain and wind than kept out. Now completely weatherproof and looking brand new from the exterior. Looking forward to seeing the difference this winter. Great service all in all, and well worth the investment.
Edward and his team delivered an excellent job in repairing, refurbishing and painting 11 sash & case windows. Professionalism and standard of work is outstanding and they take genuine pride in refurbishing older windows back to their original standard. Their approach had a very different feel to the many companies who wanted to simply discard the old windows and replace with new.
Very pleased with the professionalism and open honest approach. Full refurbishment of 10 sash and case windows, now looking weather proof for the future.
Professionalism of Edward’s team. I used EPS Sash and Case to strip, restore and repaint all of the window frames in my tenament flat (a mixture of original sash windows, and more modern tilt-and-turn), as well as draught-proof three of the sash ones. I couldn’t have been happier with the professionalism of Edward’s team, or the job they did; Edward’s love of his profession is clear, and it was a delight to deal with him. I also really appreciated the honest advice around double glazing v draught-proofing, given he firmly advised me toward the less expensive (but apparently more effective) option. Highly recommended.
The whole team were very professional. Google
Edward and his team repaired and painted our 20 windows. The house is in a conservation area and the work was completed to a very high standard. The whole team were very professional in their approach and communications were easy. Great care was taken to apprise us of progress at all stages and we are very happy with the end product. No hesitation in recommending EPS and will be happy to use them again if the need arises.
Edward was punctual, thorough and very professional. The windows looked great when he was finished and I am confident he has done a very good job (painting/sand and oil mastic replacement and draught-proofing of tenement sash windows).
Edward at EPS did a great job restoring our kitchen window, and was friendly and efficient in his work and very good at keeping us up to date with progress, and talking us through what he was doing. We would recommend highly.
I would recommend EPS Sash and Case to anyone needing work done on their windows. The windows in our tenement flat were very worn, especially on the outside, due to weather damage and lack of maintenance. A couple of the windows, when fully shut, were letting a fair amount of breeze through. Mr. Davidson (EPS Sash and Case) was able to strip back, repair, weatherproof and windproof our windows to a standard we are really happy with, on our fairly limited budget. Things we appreciated about his service: his experience and detailed knowledge of older tenement windows; his conscientious attitude towards communication, cleanup, budget and timelines; and his skilled workmanship on our sometimes unsymmetrical windows.
Project: Painting outside of eight 2nd floor windows in the New Town. This included repairs to woodwork where needed; filling in gaps behind window casings; full replacement of mastic; replacing window cord and generally making good any previously undetected small repairs. Quality: Excellent – and estimate included a follow-up check on work done, one year after completion. On time/budget: On occasions when Edward was unable to continue work here for a day or so (on account of fitting in another exterior job before the weather broke) he made sure that we knew of any change of plan. The quoted estimate was kept to, despite several unexpected small extras. Edward’s strengths are his attention to detail, ability to adapt to whatever turned up, general good workmanship and a friendly personality.
I arrived in Edinburgh yesterday and visited the flat in the afternoon. I’m very pleased with your work; all the windows now look in fine condition from the exterior and are fully operational. I’m especially pleased that we were able to preserve the existing frames and only replace and repair what was necessary to restore them to sound condition. My son says that you kept him fully informed about the work throughout the process and were very tidy. We’re very happy with the restoration work carried out by EPS Sash & Case. Edward is very knowledgeable, skilled, always polite and tidy. We’d certainly use his services again.” Thank you for completing the job on budget and on schedule.
EPS Sash and Case did a wonderful job with my windows. I knew they needed work but the extent of rot exceed expectations. Edward did an excellent job of keeping me updated on progress and I’m amazed at how well they’ve turned out – I really appreciated all the hard work that went into the windows. From start to finish the work was carried out efficiently and with no mess; I couldn’t be more pleased. I would recommend EPS Sash and Case to anyone and would certainly use them again.
EPS Sash and Case did an excellent job in renovating and painting our communal tenement stair windows despite very challenging access. Hard working and thorough. I would be happy to recommend and use again.’
I can recommend EPS Sash and Case. Our neglected sash windows have been restored & repainted to look like new by Mr Davidson. They were punctual, polite, and took time to explain each stage of the work as things progressed. it’s been great seeing the difference in the before & after shots of all the windows.
I used EPS Sash and Case to strip, restore and repaint all of the window frames in my tenament flat (a mixture of original sash windows, and more modern tilt-and-turn), as well as draught-proof three of the sash ones. I couldn’t have been happier with the professionalism of Edward’s team, or the job they did; Edward’s love of his profession is clear, and it was a delight to deal with him. I also really appreciated the honest advice around double glazing v draught-proofing, given he firmly advised me toward the less expensive (but apparently more effective) option. Highly recommended.
Very pleased with the professionalism and open honest approach. Full refurbishment of 10 sash and case windows, now looking weather proof for the future.